WHEN YOU CALL
Initial appointments may be made by calling the Presbyterian Counseling Center at 336-288-1484 ext 100. Counseling sessions for therapists are approximately 50 minutes in length. Appointments depend upon therapist’s availability. In general, appointments are available Monday through Thursday, between the hours of 9:00 a.m. and 5:00 p.m. Limited evening appointments are also available after the initial assessment. Friday we are open from 9:00 - 12:00 pm.
What is the Cost of Counseling?
The cost of an initial Diagnostic Evaluation, which is the initial appointment, is $140.00. The fee for psychotherapy is $130.00 for a 50-minute session. You may inquire with our staff about the cost of Medical assessments. Most health insurance pays for psychotherapy, and your insurance company will determine what your co-pay and deductable payments will be. Presbyterian Counseling Center also has a subsidized fee scale based on income for those who do not have health insurance.
The cost of counseling will be discussed when you contact our office. Our insurance specialist will check your insurance, and determine what your co-pay is. You will need to find out from your insurance company if your deductable has been met.
Will my insurance cover my counseling?
In most cases your health insurance may provide payment for part of your therapy. It is the responsibility of the client to verify coverage and obtain authorization from your insurance carrier. Payment of co-pays/deductibles is expected at each session. The therapists and medical personnel at PCC are recognized by most major medical insurance plans and employee assistance programs. They are covered by insurance plans such as Tricare, Aetna, Blue Cross/Blue Shield, Great West, Medcost, United Behavioral Health, First Health, Magellan, Cigna and many others. …….
What does the subsidized fee scale mean?
The subsidized fee scale at the Presbyterian Counseling Center is available to anyone who does not have health insurance benefits and qualifies due to income level. The sliding fee scale rate is based on the gross family income. You may use current pay stubs and or your income tax forms to verify income. This fund is subsidized by donations from supporting churches and fundraising in the community.
Payment Options and Insurance:
Payment is expected at the time of service. Payment may be made by personal check, cash, Visa, Discover, or MasterCard. Any checks returned due to insufficient funds (NSF) will result in an additional charge of $25.00. The amount of the check, the $25.00 charge and unpaid balance of the account must be paid in cash prior to scheduling the next session.
Presbyterian Counseling Center accepts most major health insurance plans. You can find out if we are a part of your insurance network when you call our offices. Before your first visit with your therapist, we will contact your insurance company to verify your benefits, identify your co-pay obligation, and any deductible you have left to satisfy.
If PCC is not part of your carrier's network, you may have out-of-network benefits that cover part of the cost of counseling. Occasionally an insurance carrier will make an exception to the out-of-network exclusion because of a desire for faith-based counseling.
We are a Medicare provider. We do not accept Medicaid at this time.
Regardless of insurance, the client is responsible for all deductible amounts, co-payments, and balances that remain unpaid by the insurance company.
Cancellations with your therapist should be made at least 24 hours in advance if you need to cancel a scheduled appointment. You will be charged for an appointment that has not been canceled with a 24-hour advance notice or if you miss an appointment. Insurance does not pay for missed appointments.
Your First Visit
Arrive at least 30 minutes in advance for your first appointment so that you can fill out the required paperwork, or download the forms and fill them out on line, then email them back to us (preferred method) at firstname.lastname@example.org . If you email us your completed forms, you will still need to arrive early so we can print out your forms, and you can sign them. See "Download Forms" page for downloadable, fillable forms.
If you are bringing a minor (under the age of 18) for therapy or medication management, we will need any and all parents or guardians who have custody of the child to SIGN ALL FORMS; i.e., if child is living with both parents, they both need to sign; if parents are separated or divorced, and share legal custody, both need to sign; if one parent has legal custody, only that parent needs to sign; and if child is under guardianship, the guardian needs to sign. We realize that this may be inconvenient. If both custodial parents cannot come to the first session, you may print the intake packet out, have the absent parent sign all pages with a place for a signature, and bring it to your first appointment.
When you arrive for counseling, we hope you will find our waiting room to be warm and comfortable. Please check in at the front desk, and your therapist or nurse practioner will come and find you shortly.
The goal for the first meeting with your therapist is to connect with you, find a comfort level, and answer whatever questions you may have about the process of counseling. Your counselor will seek to identify the issues or concerns you would like to address in counseling and begin to formulate a plan for treatment with you.
Request an appointment online here.
Questions? Please contact us for further information.
If you are experiencing a mental health crisis, or if you need emergency help, please call 911, or go to the nearest Emergency Room.
Here is a list of Hotlines you can call for help:
Crisis Lines in Greensboro
Wesley Long Hospital (Psych ER) 832-1000
Suicide Hotline: 1-800-Suicide (1-800-784-2433)
or 1--800 273-TALK (1-800-273-8255)
DV Rape/Crisis (Family Service of the Piedmont) 273-7273
Crisis Control Ministry 724-7857
Psycho Therapeutic Services (ACT Team- crisis intervention and assessment) 834-9664
Teen Crisis line (4-midnight- youth focus) 387-6161
LGBT Youth Crisis Line 1-866-4-U-TREVOR (1-866-488-7386)