Frequently Asked Questions
Where are you located?
The Presbyterian Counseling Center primary office is
located at 3713 Richfield Road in Greensboro, NC near Brassfield Shopping
Center. PCC also has satelitte offices at the First Presbyterian Church
at 617 N. Elm Street., Greensboro, NC and in High Point at the Forest Hills Presbyterian Church at 836 West Lexington Avenue. To learn about how to find our
offices you may use the following
link .
How
Do I Make an Appointment?
Initial
appointments may be made by calling the Presbyterian Counseling Center at
336-288-1484. Counseling sessions are 50 minutes in length.
Appointments depend on your schedule and a therapist's availability. In
general, appointments are available Monday through Friday, between the hours of
9:00 a.m. and 5:00 p.m. Limited evening appointments are available.
Speak with
your therapist to set up a schedule that works for you. The more
flexibility you are able to have with your schedule, the easier it will be for
you to set up an appointment with your therapist as evening and morning are
usually the fastes to fill up.
Cancellations:
Please
notify your therapist at least 24 hours in advance if you need to cancell a
scheduled appointment. You will be charged for an appointment that has not
been canceled with a 24-hour advance notice, excepting for emergencies or
presenting weather conditions.
I
have strong religious beliefs. Will my counselor try to change them?
No, Therapists at the Presbyterian Counseling Center respect people's spiritual
beliefs, whatever they may be. We see persons from all different faith
traditions, and persons who espouse no faith tradition. Whether you are
Buddhist, Christian, Muslim, Jewish, or atheist, we welcome you at PCC, and your
beliefs will be respected. Our mission is to allow people to grow into the
fullest people they can be, not to convert anyone to our beliefs.
Will
what I say be kept private?
Everything
that is shared in a counseling session with a therapist at the Presbyterian
Counseling Center is private and confidential. Because you are sharing
important and sensitive information about yourself, our staff dedicates itself
to provide a relationship of confidentiality. In such an environment, you
may speak freely and honestly. This means that it will not go outside of
that room, and your therapist and you will be the only ones who know what gets
shared in your counseling session.
It is
important that you understand that by law there are certain things that any
counselor must disclose if you share them. These include:
-
Reports of
abuse of a minor or disabled/ederly person
-
An active
plan to harm yourself or someone else (such as a plan to shoot someone, or
yourself)
-
Any
information that a court of law subpoenas from a therapist, when that therapist
is not able to receive an exemption from the subpoena
All of the
therapist at the Presbyterian Counseling Center are certified by their
professional disciplines and are bound by their code of ethics and state laws
related to priviledged communication and confidentiality and privacy.
Does
this mean that if I have ever felt like harming myself, my counselor will tell
someone?
No. Only
imminent danger or harm is required to be reported. This means that you
can safely share any history of feeling suicidal in the past, or abuse in your
childhool with your counselor withoutfear that it will need to be reported.
Only issues that place you in imminent harm must be reported. And even
those, your counselor will work with you to find ways of keeping you safe that
do not involve breaking your confidentiality.
Benefits and Risks of Counseling
There are
benefits and risks involved in receiving psychotherapy. Therapy can help
increase self-awareness and understanding, bolster self-esteem, reduce internal
and interpersonal conflict, alter distressing moods, and improve communication.
What you
achieve depends primarily on your own goals and motivation. At the same
time, you must know that you may experience unpleasant feelings while discussing
matters that trouble you. You may also discover that some situations
cannot be changed to your satisfaction; thus leaving you with difficult
decisions to make. Nevertheless, your therapist is committed and qualifed
to assist you in facing such feelings and circumstances.
You are in
full control of what you want to accomplish in counseling. Your success
depends largely on your willingness to speak openly and honestly. Because
you are sharing important and sensitive information about yourself, our staff
dedicates itself to provide a relationship of confidentiality.
How
to Know When You or Someone you Know Needs Help?
You may be
the first to recognize when someone-including you-may need help. These are
some distress signals to pay attention to in yourself or in someone close to
you.
-
feelings of
loneliness, moodiness, depression, failure, anxiety
-
persistent
feelings of dissatisfaction with marriage or family life
-
sexual
problems or concerns
-
unexplainable fatigue
-
difficulites
in talking with fiance', spouse, children, parents, other family members,
friends, or co-workers
-
problems
with a child's behavior, school adjustment, or performance
-
the need for
tranquilizers, energizers or sleeping aids
-
family
stress due to repeated illnesses or illness in which stress plays a major role
-
a recent
traumatic event (death, job loss, accident, injury, divorce, break-up)
-
problems
with alcohol or drugs
-
repeated
financial difficulties
-
difficulty
in setting or reaching goals
-
drastic
weitht fluctuations or irregular eating patterns
-
work
difficulities, frequent job changes, problems with co-workers
-
unmanageable
anger, hostility, or violence
Written by
Patricia Ellen Burgin, MA., (and taken in part from a
Counsumer's Guide to Marriage and Family Therapy by the American Association for
Marriage and Family Therapy.
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